What to expect, from order to arrival.
Every physical print is made after you order it. Here is exactly how fulfilment works, and what we do if something arrives wrong.
Every physical print is produced only after you choose it.
The dispatch window for physical prints, counted in business days.
Included to the destinations listed further down this page.
Three steps, plainly stated.
Pick digital, unframed or framed, in your preferred size.
Your physical print is produced specifically for your order.
Physical prints dispatch within 2 to 5 business days.
Where free shipping applies
Free shipping is currently offered to the following destinations.
Digital and physical orders are different.
An immediate downloadable file. No physical shipping applies.
Hahnemühle Photo Rag paper, made to order for your chosen size.
Black, brown or antique gold. No mat. Made to order.
Report it within 30 days.
If your order arrives damaged, defective, or is not what you ordered, tell us within 30 days and we will arrange a replacement or a full refund.
Contact UsTell us what happened
Include your order number and a description of the problem.
Email a photo of the issue to editors@birdsandwetlands.com. There is no need to post a damaged print back.
Start a messageA little more help choosing.
Compare 12×18, 16×24 and 20×30, plus black, brown and antique gold frames.
Open the Guide →Contact us before ordering if you would like help with sizing or framing.
Contact Us →Questions, answered.
When will my physical print dispatch?Are physical prints held in stock?Where does free shipping apply?What if my order arrives damaged, defective or incorrect?What about general returns or a change of mind?Need help before ordering?Ready to find your print?
Return to the collection, or reach out before you choose.